At Immortals Pte. Ltd., we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Statement explains how information is collected, used, and safeguarded when you visit our website or use our online services.

This Privacy Statement works together with our Service Agreement and PDPA Statement. In the event of inconsistencies, the PDPA Statement will prevail for matters relating to the protection of personal data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1 Information you provide

• Contact details such as your name, email address, and phone number

• Information submitted through forms (e.g., enquiries, bookings, or sign-ups)

• Any data you voluntarily provide while communicating with us

1.2 Information collected automatically

• Device and browser information

• IP address

• Cookies and usage analytics, including pages visited and interactions with website features

We collect only what is necessary to deliver our services effectively.

2. How We Use Your Information

Your information may be used to:

• Provide and improve our services

• Respond to enquiries and support requests

• Process bookings, payments, and account-related activities

• Send service-related updates or important notifications

• Improve user experience and website performance

• Comply with applicable laws and regulatory requirements

We do not sell your information to third parties.

3. Sharing of Information

We may share your information only in the following situations:

With service providers or partners who support our operations (e.g., payment processors, booking systems)

When required by law, regulation, or legal process

When necessary to protect the rights, safety, or security of our users, systems, or company

All third-party partners are contractually obligated to handle data in accordance with applicable privacy laws.

4.Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve site functionality.
You may adjust your browser settings to block or delete cookies; however, some features may not function properly if cookies are disabled.

5. Data Retention

We retain personal data only for as long as it is necessary for:

• The purposes stated in this Privacy Statement

• Fulfilling our contractual and legal obligations

• Operational or business requirements

Retention periods follow the guidelines stated in our PDPA Policy.

6. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your data from unauthorised access, misuse, loss, or alteration. While no method is entirely risk-free, we are committed to maintaining strong data protection practices.

7. Your Rights

Depending on applicable laws, you may request to:

• Access your personal data

• Correct or update your personal data

• Withdraw consent to certain uses of your data

• Request deletion where appropriate

Requests will be processed in accordance with our PDPA Policy and relevant regulations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

9. Updates to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page.

10. Contact Us

If you have any questions about this Privacy Statement or how your data is handled, please contact us at:

Email: support@thegympod.com

Website: www.thegympod.com

Facebook & Instagram: @thegympod